Delivering Excellence Through Assessment

Delivering Excellence Through Assessment. Knowledge plays a fundamental role in competence and we believe that checking knowledge is the starting point for quality care.

Our hugely popular Care Certificate Webinar programme has been extended again to allow more people to find out all they need to know about the changes brought about by the Care Certificate.

If you missed the earlier dates through Autumn this year you can now register your interest in our Care Certificate webinars on one of the following dates.

Webinars will be held at 10am and 11am.

Thanks to everyone that made CIS Assessment such a success over the years...

This will be the final post on the news page of CIS Assessment because everything is moving to, if you have not already found our Care Certificate website please visit to find out more.

From October 1st the Common Induction Standards will no longer be in use and will be replaced by the Care Certificate, but most importantly from October CQC will be inspecting providers against regulation 19 and looking for evidence of competence measured against the Care Certificate. If you haven't already seen please do check out page 2.

All of the resources and assessments will be moving across to over the coming weeks, but CIS Assessment will still be here for the foreseeable future.

If you have any questions please do not hesitate to get in touch on 0345 873 0373

Thanks again and see you on

Over the course of the next few days our new Care Certificate resources will be coming online at

We have been working hard over the last six months to get our assessments ready for iPhone and Smart phones and that work is now in the process of being released.  If you want to use the new assessment version, please go to and use your login as normal and you will be able to use the new code, when it goes live.

Going forward please note that we will not be updating CIS-Assessment any longer because everything will be on

I would like to thank all of our customers for their feedback and commitment to CIS-Assessment over the last nine years and we look forward to supporting you with the Care Certificate...

Later this week and over the course of next weekend we will be upgrading all of the servers that run the assessments, the eLearning and our LMS.

We have seen a noticeable increase in traffic due to the Care Certificate and the server upgrades will ensure the security of the websites, but also the speed of response.

If you experience any disruption next weekend - please accept our apologies in advance and if there is anything we can do to support you, please do not hesitate to get in touch so we can plan accordingly.

From Monday March 2nd we will be posting one question each day about the Care Certificate, in readiness for April 1st.

Please bookmark - so you don't miss a question.

If you would like to submit a question, just fill out the contact form and use the subject "CC 30 questions"

In the meantime check out our article on the Guardian:

The Care Certificate has now been released! - click here for the latest news

The much anticipated arrival has been met with some scepticism across the sector because some things didn't change, but there are some real gems in the guidance and hopefully I am going to share the best bits!

1. Page 2 Care Certificate Standards

"give everyone confidence that staff have knowledge, skills and behaviours to provide safe high quality support". Note what it does not say is the right "training".

2. Page 2, 3 and 5 Assesor Document

Page 2
"employers should record the assessment decisions and ensure that record is auditable"

Page 3
"There is no requirement for assessors of the Care Certificate to hold any assessor qualification"

Page 5
"Certificates of Attendance, attendance on study days or e-learning without assessment of what has been learnt is not evidence toward achievement of the Care Certificate."

At last we are talking about learning and practice, the culture change is here! The Care Certificate is about practice and observing the practice of staff, not making sure everyone has the right piece of paper or the right colour on the training matrix.

3. Question 10! Top 10 Questions and Answers

"A legal duty to assess the training needs of bank staff or agency staff"

Question 7 - is awesome too!  Is the Care Certificate portable?  Not really because you still have to check, as it describes in Question 10.  The responsibility is with the manager to evidence the safety to practice of that member of staff, NOT the previous manager (or organisation who awarded the certificate).

Overall whilst some things could have been better, the principle of the Care Certificate is really very good.  No longer can we rely on external trainers to sign off staff as competent, that must be done in practice with the people we support, not in a training room or in front of an e-learning screen and as many managers have shared with me - exactly as it should be!

Critically this is of course linked to the new version of CQC Inspection and the KLOE's.  The first KLOE is safe - not trained, but safe to practice, not in date, but able to apply what they have learnt in practice with the people they support.

CQC Guidance - click here for more info

For more information on our competence recording system (including audit trail) and how we have helped many organisations to achieve this since 2006, just book on to one of our free Care Certificate workshops we are holding across the country. - register for a free workshop

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