Delivering Excellence Through Assessment

Delivering Excellence Through Assessment. Knowledge plays a fundamental role in competence and we believe that checking knowledge is the starting point for quality care.

We were thrilled to hear the feedback from one of our customers who was part of the Care Certificate pilot recently and we are also delighted to share our new mini site - - we have had a great day scoping some of the new features and functions we will be releasing to coincide with the launch of the Care Certificate early next year.

So please add to your address book because this is where we will share future developments and the up coming workshop dates as well.

Please also visit the Care Certificate FAQ's at

On Monday July 7th we are upgrading our phone system and phone number as part of our commitment to excellent customer service.

There may be some disruption to service on Monday whilst the systems are being installed, so please accept our apologies in advance if you experience any difficulties on Monday.

Already live is our new 0345 phone number which means it is cheaper to call the support team from now on.  The 0845 number will continue to be active for a transition period and a "regular" 01 number will be available very soon.

If you have any questions please do not hesitate to give us a call...

We would like to take this opportunity to welcome the draft Care Certificate proposals and in particular the very clear focus on the need to evidence the transfer of learning into the workplace – which after all is what really counts!

Page 3: Assessment

Evidence of performance must be undertaken in the workplace during the learners’ real work activity and observed by an assessor.  Learners can practice new skills in a classroom but the assessment evidence must be collected during real work activity.

This is a significant change and makes it clear that people must be able to apply what they have learnt in their day to day role, it is no longer about attendance and making sure the training matrix is up to date, because the evidence must be gathered during real work activity.

Page 2: Care Certificate in Context

“The Care Certificate replaces the Common Induction Standards and the NMTS and sets out what workers must know and be able to do.

The guidance is still in draft but the direction of travel is clear – it is about safety to practice, which links really neatly into what CQC are incorporating into their new version of inspection using SOFI and talking to people and staff.

This has been our ethos for many years and we are looking forward to supporting our customers to re-use all of the evidence they have already generated using the Common Induction Standards online assessments.  Everyone who has a valid licence for the Common Induction Standards assessments will get access to the Care Certificate assessments to dramatically reduce the volume of work required from March of 2015.

Like our Facebook page or follow us on twitter for more regular updates… 

Explicit reference to competence... in the new standards!

Just a quick blog to share some photos from "Celebrating Good Care Awards" with Lancashire Workforce Development Partnership last week... Congratulations to all the winners!

Esther Rantzen was a very gracious celebrity presenter, helping us all learn how to have our photo taken.

Lastly, really pleased for one of our customers Sure Care and Jimmy Anyon...

The last part of our server upgrade is taking place tonight.

Please note that there may be minor service disruptions this evening.

If you have any questions please contact the support team.

We are currently in the process of upgrading the servers that all our services run on.

You might notice a little bit of downtime over the next couple of days and you will not be able to access any of websites tonight between 11pm and 1am.

This upgrade is part of our plan to strengthen and further improve the service we provide to our customers and a longer term plan to add further services to our existing portfolio.

Please email the support team if you have any questions, or give us a call during office hours.

Logon to Care provide e-learning courses and information to the social care sector with free courses for organisations in the Thames Valley and Chilterns. Established in 2004 with ESF funding, Logon to Care has been operating through a partnership comprising 10 local authorities together with representatives from NHS via Health Education Thames Valley, Skills for Care and John Wallace, Independent Consultant (ex Bucks County Council L and D Manager) who was instrumental in setting up and chairing the project.

On 3rd February 2014, Logon to Care’s ownership was transferred to The Grey Matter Group (TGMG) in order that greater investment can be made to strengthen these resources, increase the number of courses available and offer the e-learning to people, organisations and local authorities more widely across the UK. Organisations in the Thames Valley and Chilterns will continue to access the e-learning without charge and the partners will continue to work with TGMG to take the project forward.

Sarah Knapp, TGMG’s HR and Operations Director, (ex L and D Manager for West Berkshire Council) has been involved with Logon to Care since 2006. Sarah said “We are really excited to have the opportunity to build upon the fantastic work the partners have already achieved with this project and we are looking forward to providing e-learning more widely”.

The e-learning will sit alongside TGMG’s other workforce development initiatives that provide online assessments, three60degree feedback, event & learner management. TGMG are passionate about providing cost effective workforce development solutions and consultancy to the social care sector. They recently won a Skills for Care contract to provide some free e-learning and online assessment licenses for Personal Assistants and Individual Employers.

Logon to Care undertook a review in November 2013 that confirmed the e-learning is well utilised and respected by the sector but the review set out a series of recommendations that required additional investment to enable the project to strengthen and grow. This came at a time when the local authorities were seeking to decrease funding but there was a clear commitment to this project and to the provision of e-learning as a more cost effective method of supporting people to learn. It makes sense to continue working in a successful partnership that enables e-learning to be provided more cost effectively through collaboration.

For more information about Log on to Care, see or contact

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