Delivering Excellence Through Assessment

Delivering Excellence Through Assessment. Knowledge plays a fundamental role in competence and we believe that checking knowledge is the starting point for quality care.

Thanks to everyone that sponsored me for the New Forest Half Marathon today - which I completed in 2.13.37 (Thanks for the support Mr & Mrs VB)

So far my 'Just Giving' page stands at £105 and will stay live for another three months at: www.justgiving.com/Alex-Knapp

I ran on behalf of Ryder Cheshire Volunteers and if you want to find out more about their work, visit: http://www.rcv.org.uk/rcv/index.php/projects/reading-project.html

If you are able to make a donation and support the fantastic work that Ryder Cheshire do, please click on the link above. Thanks again to everyone who has supported me so far.

I was talking to one of our Local Authority customers yesterday who described a conference she had attended where they talked about "Investing to Save". Essentially being smarter about training that is commissioned and using assessment to ensure that when people do attend training they have learnt from it!

Sounds very similar to one of our key messages over the past four years, but due to the current economic climate are people are getting on board, which is fantastic. A culture change is needed that means managers and organisations still need to ensure that staff have the required knowledge to do thier job safely, but training courses and qualifications won't be there to evidence the knowledge of staff, because the budget no longer exists.

Another of our customers said to me recently that CQC are suggesting that 3 years is too long between refreshers and that they should be done anually! Imagine that, everyone on every training course, every year - is it really necessary? Surely there must be a smarter way?

Essentially, the assessments will support you to make sure that the limited training budget is invested in the people and the areas that need it rather than using a blanket approach. It is exactly what happens when someone needs a homecare package for example, they are assessed and the package is focussed on their needs, not what the service provides, so why shouldn't it be the same in learning and development?

Use the assessments as the referesher and if someone is still not sure then when they attend the refresher at least they will attend knowing what they need to find out from the course, rather than switching off when they get there because it is the same course they attended last year!

Download the cost benefit analysis from the Solutions pages on the new website, to see how one Local Authority cut training costs in half: http://bit.ly/bBWDsi

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